Shipping & Returns
We want your Golden Green experience to feel easy, exciting, and stress-free from checkout to delivery. Please review our shipping and return information below before placing your order.
SHIPPING
Orders are processed within 2–5 business days (Monday–Friday). Orders placed on weekends or holidays will begin processing the following business day.
UPS is our preferred shipping carrier. Orders shipping to P.O. Boxes will automatically ship via USPS.
PLEASE NOTE:
Tracking information will be emailed once your order ships.
We currently ship within the United States only.
Shipping fees are non-refundable.
Delivery times may vary during launches, holidays, or sales.
Please double check your shipping address before placing your order. Golden Green Boutique is not responsible for packages delivered to incorrect addresses provided at checkout.
Once a package is marked as delivered by the carrier, Golden Green Boutique is not responsible for lost or stolen packages. Please contact UPS or USPS directly to file a claim if needed.
If your order arrives damaged, please contact us within 48 hours of delivery at:
goldengreenboutique@gmail.com
Returns
We want you to love your order! If something doesn’t work out, we are happy to offer exchanges or store credit on eligible items within 21 days of purchase. Original shipping costs are non-refundable.
Items must be unworn and unwashed, have original tags attached, and be free of makeup, perfume, deodorant, smoke, or pet hair.
The following items are FINAL SALE and are not eligible for returns or exchanges: sale items, jewelry, sunglasses, bodysuits & intimates, hair accessories & hats, beauty & personal care products, and candles. Any final sale items returned to us will be sent back to the customer.
Approved returns will receive store credit sent to the email used at checkout. Please allow up to 5 business days for processing once your return is received.
Exchanges
Need a different size? Once your return is processed, we’ll ship your exchange at no additional shipping cost whenever possible.
Please note inventory is not guaranteed until your return is received and processed. If your requested size is unavailable, store credit will be issued instead.
Questions?
Our team is always happy to help with sizing, shipping, or return questions.
